We're here to help your business move forward.
Need assistance with subscriptions, GST invoices, account access or an ERP workflow? Select your support topic, explain the issue and submit your request directly to the XlinkONE team.
Submit a Support RequestOne place to find the right assistance.
Billing, accounts, production, GST, employee management and mobile support — start here.
Choose your support category.
Selecting a category prepares the appropriate type of support request. Include enough details for our team to understand the issue.
Subscription & Billing
Renewals, plan access, subscription questions and payment records.
Get HelpPayment Deducted, Not Activated
Payment completed but subscription or workspace is not active.
Get HelpGST Invoice Request
Request a tax invoice or correction of available billing details.
Get HelpCustomization & Features
Discuss a business-specific workflow or feature requirement.
Get HelpLogin & Account Recovery
Account access, email verification, password or OTP difficulties.
Get HelpUsers & Permissions
Employee access, role permissions and company administration.
Get HelpImport & Migration
Help with importing customers, suppliers, products and records.
Get HelpSales, POS & Purchase
Assistance with billing, sales, purchasing and related documents.
Get HelpAccounting & GST
Ledgers, vouchers, tax configuration and financial reporting.
Get HelpManufacturing & Job Work
BOM, operations, movement quantities and production workflows.
Get HelpAndroid Mobile ERP
Mobile login, navigation, device compatibility and app issues.
Get HelpTechnical Errors
Unexpected errors, unavailable pages, API or application problems.
Get HelpTell us what happened.
Your request will be sent through the XlinkONE support API. You do not need to open an email application to submit the form.
Mention the relevant module, workspace, document reference and error message, if available.
Include the transaction reference, payment date and registered email. Do not share card numbers, banking passwords or OTPs.
Mention your registered business name, GSTIN, subscription reference and invoice requirements.