01
Review service request
Set up the appropriate master data and the business record that starts the process.
Services & Projects
Follow service obligations and assigned work.
Organize eligible customer maintenance activity, work assignments, service information and related accounting records.
XLINKONE BUSINESS OSMaintenance & AMC
THE BUSINESS CHALLENGE
Understanding the work behind maintenance & amc.
A maintenance team needs to understand the customer arrangement, the work scheduled and the action already taken.
THE XLINKONE APPROACH
A connected way to manage the process.
Use supported Service & AMC records together with tasks, customer masters and financial transactions.
Explore the Platform HOW THE WORK MOVES
A workflow that reflects your business.
Each stage has its own purpose. Keeping those stages organized makes it easier to follow what happened and what needs attention next.
02
Assign and record work
Record the transaction or operational activity using the relevant XlinkONE workflow.
03
Close and bill where applicable
Review the result and the supporting stock, work or financial information.
A PRACTICAL BUSINESS SCENARIO
Maintenance & AMC in everyday operations.
A maintenance customer reports equipment trouble during an agreed service period and the team records the assigned follow-up.
Explore Business Solutions CONNECTED ERP CAPABILITIES
Relevant XlinkONE modules.
Explore the software capabilities that support this industry's transactions and operating processes.
CONFIGURATION & AVAILABILITY
Fit the software to the work.
Automatic technician dispatch, AMC renewal billing and preventive-maintenance schedules require verification.
QUESTIONS & ANSWERS
Planning XlinkONE for Maintenance & AMC?
The right setup depends on your documents, quantities, reporting needs, company rules and employee responsibilities.
Which ERP modules are relevant?
Relevant modules include Service & AMC, Projects & Tasks, Accounting & GST. The final selection should reflect how your business operates.
Can we adapt XlinkONE to our process?
XlinkONE provides the workflows described here. During setup, review the relevant masters, units, document flow, access permissions and reports before processing live transactions.
Are specialized industry features included?
Automatic technician dispatch, AMC renewal billing and preventive-maintenance schedules require verification.
XLINKONE BUSINESS OS
Create Your Workspace Bring your business processes together.
Start with the modules your team needs, then configure the platform around your operating requirements.